Refund policy
Return & Refund Policy Last updated: July 10, 2026
Thank you for shopping at Pawfect Finds! We want you and your furry friends to be completely happy with your purchase. If you're not satisfied, we're here to help.
Returns We accept returns within 30 days of the delivery date. To be eligible, items must be unused, in their original condition, and in original packaging. To initiate a return, contact us at [your email] with your order number and reason for return.
Non-Returnable Items
- Used or opened grooming tools (for hygiene reasons)
- Gift cards
- Sale or clearance items
Refunds Once we receive and inspect your return, we'll notify you of approval. If approved, your refund will be applied to your original payment method within 5–10 business days.
Exchanges We replace items only if they are defective or damaged. Contact us at [your email] to arrange an exchange.
Damaged or Incorrect Items Contact us within 7 days of delivery with photos. We'll make it right at no additional cost.
Shipping Costs Return shipping is the customer's responsibility unless the return is due to our error. Original shipping charges are non-refundable.
Contact Us Questions? Reach us at pawfectfinds27@gmail.com